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Impersonating A User

Admins can impersonate a user to experience the portal from their perspective

StoreSettingsUpdated June 21, 20241 min read

This article explains how admins can imperson a user.

Impersonating a User

  1. Look up the member's profile in the Portal Global Search

  2. Select the impersonate option

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Once done, end the impersonation by selecting the "Exit Impersonation" icon on the right of the desktop screen.

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